A good doctor should be open and explain to you why a certain treatment or test is necessary. He or she should be prompt about sharing results with you and providing you with next steps, prognosis, and answers to your questions. Some doctors have the habit of drawing blood or running tests without explaining to the patients what they’re doing or what the tests could mean. You also want to find a doctor who uses terms you understand, rather than complicated medical lingo, so that you truly comprehend more than every third word. You should never walk out of a doctor’s office feeling confused and turn to the internet to understand what just happened. In many cases, it's adding insult to injury -- the internet can be a very scary place when researching medical tests, medications or procedures.
Doctor Do’s: Good doctors are open and thorough in explaining why they’ve ordered tests or prescribed a new medication, and they take the time to make sure you understand and have your questions answered.
Doctor Don’ts: Bad doctors order a series of tests or draw blood without explaining to you what they’re checking for, and expect that you’ll just comply.
The Office Staff Are Rude or Unprofessional
Receptionists are the heart of the medical practice. They book appointments, leave messages for doctors, and manage paperwork. If you find yourself calling over and over to speak with your doctor about a side effect you’re experiencing with your new medication, or if there are repeated issues with appointments, it may be a sign that you need to start shopping for a new doctor. Even if you love your doctor and he or she makes you feel comfortable, inept office staff could put you at risk in an emergency by failing to pass on a message or mixing up paperwork in charts.
Doctor Do’s: Good doctors take pride in hiring warm, friendly, and organized office staff to ensure that his reputation is taken care of.